Last update:
13 December 2019 at 15:45 hours.
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Organizational structure of ISA

Rulebook of organization and systematization of the
Insurance Supervision Agency

 

Managing body of the Insurance Supervision Agency is the Council of experts. It consists of the president and four members.

 

The activities of the Agency are organized in the following departments:

  • Licensing and Legislative Department
    • Legislative Unit
    • Licensing Unit
  • Supervision Department
    • On-site Supervision Unit
    • Off-site Supervision Unit
    • Actuarial and Statistic Unit
    • Development and Research Unit
  • Department for General Affairs and Administration
    • General Affairs Unit
    • Finance and Accounting Unit
    • IT Unit
  • Independent Unit for Internal Audit
  • Independent Unit for Affairs Directly Connected with the Council of experts and the President of the Council of experts (Cabinet of the Council of experts)

The Licensing and Legislative Department carries out all tasks connected to the monitoring of regional and international regulation in the insurance; preparation of requests for changes and amendments to the legislation in the field of insurance; preparation of insurance by-laws; preparation of acts (decisions, orders, permissions, licenses, approvals, etc.). which grant/reject the applications of individuals and legal entities for performing works in the insurance area; preparation of reports and analysis of its scope of work and performs other tasks identified by the Council of experts and the President of the Council of experts.

 

The Supervision Department accomplishes work that is related to conducting the on-site and off-site supervision over the insurance companies (life & non-life), the insurance brokerage companies, insurance agencies, insurance brokers, insurance agents, actuaries and the National Green Card Bureau. Proposes measures of supervision according to the law and by-laws; controls the operations of the actuaries; prepares reports and analysis for the conducted on-site and off-site supervisions; prepares actuarial analysis and opinions based on the conducted supervision; performs analysis of the insurance market in function of its development and perspectives and performs other duties specified by the Council of experts and the President of the Council of experts.

 

The General Affairs and Administrative Department performs work concerning: the preparation of general acts of the Agency's status and the status of the employees; the need for providing resources for work and their distribution; bookkeeping and the establishment and maintenance of the Information System of the Agency.

 

The Independent Unit for Internal Audit carries out work related to planning, organizing and conducting audits in accordance with legal regulations, audit international standards and established audit policies for work of the Agency; preparing program for each audit; compiling adequate documentation and information from the conducted audits, which shall submit to the Council of experts; initiating changes to the general regulations related to the operation of the Agency and other enforcement matters in the field of auditing, which are the responsibility of this Unit and the Agency.

 

The Independent Unit for Affairs Directly Connected with the Cabinet of the Council of experts performs work directly related to the affairs of the Council of experts and the President of the Council of experts; protocol matters, preparation of press releases and information about their activities, international cooperation with competent supervisory authorities in the country and abroad, organizing meetings and communication with the media, achieving communication with other bodies and organizations, reviewing and proposing measures for initiatives; preparing the necessary materials for the Council’s sessions; monitoring the implementation of acts adopted by the Council of experts and the President of the Council of experts.

 

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  • Required Documents
  • Tariffs
  • ISA Mission
  • Quarterly Reports
  • Ask ISA
  • The insurance acts
  • Register of insurance undertakings